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HONG KONG POST OFFICE
VR CUSTOMER SERVICE TRAINING
Project type: VR Training
Scope of work:
- Design of VR simulation to enhance complaint handling in customer service
- Design of realistic scenes that replicates the post offices in Hong Kong
- Design of realistic characters
- Use of motion and facial caption technologies
- Design of animations
- Design of visual effects
- Design and construction of storyboard
- Design of game flow and structure
- Design of UI/UX
- Design of training & assessment modes
- System for Data Analytics
- Records of individual performances
